Creating and updating technical documentation, including user manuals, installation guides, maintenance manuals and API documentation

Maintaining and managing a central repository for technical documentation and ensuring it is complete, up-to-date and accurate

Cooperating with developers, product managers and other subject matter experts to gather and understand technical information

Translating technical concepts and information into understandable and user-friendly documentation for different audiences

Performing quality checks and reviews of documentation to ensure it meets internal standards and industry best practices

Developing training materials, tutorials and other resources to help customers and users utilise products and services

Provide technical support to internal teams and customers with documentation or product questions

Monitoring changes and updates in the software or products and adapting the documentation accordingly

Actively participate in internal meetings, training and projects to continuously improve documentation processes and standards

Completed studies in technical documentation, computer science, communication sciences or a comparable qualification

Proven professional experience in creating technical documentation, preferably in the field of software development or IT

Excellent written communication skills and the ability to present complex technical concepts in a clear and understandable way

Strong organisational skills and the ability to manage and prioritise multiple projects simultaneously

Experience with documentation tools and systems

Knowledge of using graphic design and image editing software to create diagrams and illustrations for documentation

Team player and ability to work effectively with various stakeholders at all levels of the organisation

Excellent willingness to learn and the ability to quickly familiarise yourself with new technologies and products

Experience with agile development methodologies and processes is an advantage but not essential