Drive digitalization in your company with the SAP industry solution for waste management and recycling. With the SAP application for waste management (SAP for waste and recycling, environmental services add-on by PROLOGA), you can achieve deep integration from order-to-cash through logistics planning and execution to material flow management with all relevant areas of your company such as management, operations, sales, finance, human resources and field service.
Instead of working with a multitude of unrelated areas and systems, as is the case in many companies, deep integration and digitization of processes is required. This is the only way to make critical data available transparently where it is needed. A single, integrated database is also essential for automating processes.
PROLOGA's SAP for Waste and Recycling, Environmental Services add-on provides exactly this integration. Data from different business areas can be seamlessly linked and used for reporting and process automation.
To see the graphics in full size, please click on the image
Tailored customer service for an outstanding customer experience
In today's ever-evolving world, it is commonplace to engage with your customers through various channels. Our solution guarantees that your team has all pertinent customer data in one central location. This enables them to respond rapidly and effectively to customer queries. Integrated web portal orders can be integrated into your workflows to streamline your operational procedures. You can also fully automate this process.
- Streamlined handling of customer enquiries through immediate access to pertinent information on a customer using a standardized interface for employees
- Enhanced issue resolution facilitated by robust case management workflows
- Minimized effort and augmented customer allegiance made possible by user-friendly self-service choices
- Simplification of processes for clientele and staff via web shop inclusion
Direct integration with SAP's core ensures that data can be promptly utilized for deployment, such as for logistical planning and execution.
District planning can cover a planning horizon of six to twelve months, and allow for the creation and maintenance of alternative routes in planning scenarios. These scenarios can be compared and activated on a key date, providing the opportunity to determine the ideal route in advance.
Tour routes can be defined for individual planning segments within different scenarios without altering the existing master data, which is currently in use. Planning segments and their respective containers can be allocated to tour areas. After evaluating and selecting the optimal planning scenario, the chosen plan can be activated on a specific date.
Important planning data, such as the tour area's capacity and route length, are determined for each planning scenario. Routes are modified automatically or new routes are created, with parking spaces being assigned to service frequencies.
The scheduling display is designed as a Gantt chart, revealing an overview of assigned and unassigned staff to each crew/vehicle. Easily allocate employees to the respective vehicles. Access SAP PM (for vehicles) and SAP HCM (for employees) to retrieve resource availability data directly.
We provide the option to integrate mobile devices used by drivers or on-board computers of vehicles with SAP's back-office solution. This fosters real-time communication and data collection while decisively enhancing the efficiency of your fleet utilization and cost transparency. Urgent adjustments can be sent directly to the driver's mobile device, allowing for swift responses to unforeseen circumstances in your logistical processes. Furthermore, drivers can precisely record each order fulfillment whilst on the road, and also capture photos or procure digital signatures. Integrate PROLOGA's mobile order management with additional data sources on the vehicle (telematics, scales, etc.). This thorough documentation enables precise and efficient invoicing, creating the basis for additional automatic operational optimizations.
Furthermore, the driver has access to features including digital recording of working hours and map-based navigation.
In addition to storing relevant work processes and fleet performance data, mobile order processing enables performance-based billing and complete transparency of performance status to both residents and customers.
The weighing scale plays a pivotal role in handling materials that enter and exit waste disposal and recycling facilities. It is crucial that weighing procedures are efficiently recorded and seamlessly integrated with the ERP system, enabling ease of inventory management, order confirmation, invoicing and generation of weighing printouts. To achieve this, the scale hardware is easily integrated with the SAP ERP system.
- Efficient and secure communication between weighing scale and ERP
- Quick and centralised data processing within the ERP system to facilitate processes up until invoicing
- Direct booking of material flows in the system according to defined warehouse structure
- Weighing with reference to contract or individual orders including checks for contract validity as well as customer blocks
- Consideration of material splits for mixed deliveries and necessary weight corrections for container deductions
- Weighing hazardous waste, ensuring its admissibility based on approved waste disposal certificates, and recording quantities on associated consignment bills for official reporting
- Prepare necessary follow-up documents after the weighing process is complete
- Avoidance of redundant data storage
- Incorporation of electronic waste verification protocol
- Documentation of weight processes and internal plant procedures (lean manufacturing) in the operational logbook
- Fully digitalized processes through inclusion of mobile check-ins
- Monitoring of customers via the yard list.
- Possibility to connect to an external Document Management System (DMS) and incorporate signing devices
Billing for solid waste services proves challenging due to the high volume of service location changes that require accurate and efficient processing for correct billing.
PROLOGA's solution offers guided processes for creating or changing service locations, enabling employees to quickly and easily process them through different applications (move-in, move-out, move-in). Changes and additional logistical requirements, such as ordering additional cleaning services, will automatically generate corresponding notifications.
These notifications can be easily and efficiently generated at the beginning of the year, in case of changes, as well as at the end of the year and when invoicing. PROLOGA's solution allows for a simulation of billing documents. It also enables the mapping and processing of different statutes and price adjustments within the same system.
This leads to considerable savings in workload, ranging from managing regulations and pricing adjustments to handling extensive updates to service locations via automated follow-up procedures, as well as generating notifications and invoices via direct integration with SAP S/4HANA and SAP S/4HANA Sales.
Legal documentation and material flow management
Several partners participate in the waste disposal process and must demonstrate that the waste shipment and disposal are environmentally sound and permissible. The primary element is the disposal certificate which serves as the responsible declaration of the waste producer and includes information on the waste's origin, composition, acceptance declaration from the disposal company, and confirmation from the authority responsible for the disposal facility. On an accompanying shipment bill, the waste composition can be recorded using a declaration analysis, among other methods.
The verification responsibilities of each party result in a significant amount of work. SAP S/4HANA for Waste and Recycling, environmental services add-on by PROLOGA, allows you to handle the growing intricacies of verification procedures. Based on the detailed mapping of material flows and services, you can provide customers or authorities with information at any time.
The evaluation of this data ensures complete transparency. Updating the processes and quantities provided to corresponding disposal partners and verification procedures yields a comprehensive set of figures that can be utilized further. Additionally, the SAP solution ensures compliance with basic or legal requirements, including verification statistics and waste balances.
Intelligent Process Integration
To see the graphics in full size, please click on the image
The material inspection function enables the monitoring and documentation of both quality and quantity of material inputs and outputs at the plant. Collected data can be utilized for taking material samples when necessary, due to customer agreements or official requirements.
The SAP solution covers all essential inventory management processes. Besides the general inventory management of collected materials, specific material requirements can be planned and documented in preparation for future sales or production processes. The scale module ensures that all data is up to date.
Schedule appointments for inspecting and servicing vehicles, and containers ranging from routine checks to predictive maintenance. The industry solution's operational logistics planning automatically incorporates information on vehicle availability from this module.
Additionally, the SAP solution provides comprehensive transparency for managing your container inventory, including which container belongs to which business partner. A history can be obtained at the container type level or even at the individual container level using the container ID number.
Support your employees wherever and however they work with SAP solutions for core HR functions, payroll, time and attendance, benefits administration, and HR service delivery. The industry solution's operational logistics planning automatically utilizes employees' availability information from this module for streamlined processes.
The SAP solution offers thorough production planning and control for recycling collected materials as secondary raw materials and using them as input for processing or production.
A complete SAP controlling solution is also integrated directly to provide all necessary operational data and information. This ensures reports, statistics, and analyses remain current with direct access to data from business operations.
SAP's technology allows seamless integration of IoT data. For instance, data gathered from fill level sensors can be directly interfaced with SAP's industry solution, automating order management and logistics planning. This approach is ideal for complex requirements as it reduces manual effort while enhancing efficiency.