• Cleaning and winter road service

    Efficient tour and deployment planning incl. graphic display on map

  • Cleaning and winter road service

    Mobile order processing incl. photo documentation and tour recording

  • Cleaning and winter road service

    Flexible billing of municipal fees

  • Cleaning and winter road service

    Comprehensive legal documentation incl. tour recording

Holistic management of business operations is attainable through seamless integration

Drive digitalization in your company with the SAP industry solution for waste management and recycling. With the SAP application for waste management (SAP for waste and recycling, environmental services add-on by PROLOGA), you can achieve deep integration from order-to-cash through logistics planning and execution to material flow management with all relevant areas of your company such as management, operations, sales, finance, human resources and field service.

Instead of working with a multitude of unrelated areas and systems, as is the case in many companies, deep integration and digitization of processes is required. This is the only way to make critical data available transparently where it is needed. A single, integrated database is also essential for automating processes.

PROLOGA's SAP for Waste and Recycling, Environmental Services add-on provides exactly this integration. Data from different business areas can be seamlessly linked and used for reporting and process automation.

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Tailored customer service for an outstanding customer experience

In today's ever-evolving world, it is commonplace to engage with your customers through various channels. Our solution guarantees that your team has all pertinent customer data in one central location. This enables them to respond rapidly and effectively to customer queries. Integrated web portal orders can be integrated into your workflows to streamline your operational procedures. You can also fully automate this process.

  • Streamlined handling of customer enquiries through immediate access to pertinent information on a customer using a standardized interface for employees
  • Enhanced issue resolution facilitated by robust case management workflows
  • Minimized effort and augmented customer allegiance made possible by user-friendly self-service choices
  • Simplification of processes for clientele and staff via web shop inclusion


Direct integration with SAP's core ensures that data can be promptly utilized for deployment, such as for logistical planning and execution.

Logistical Planning

Plan cleaning routes for a six to twelve-month timeframe using our unique planning tool. You can easily generate alternate routes and compare scenarios based on key dates to choose the optimal option beforehand. Additionally, you can create section-specific planning scenarios without impacting the master data that is currently operational. You can easily generate alternate routes and compare scenarios based on key dates to choose the optimal option beforehand.

Additionally, you can create section-specific planning scenarios without impacting the master data that is currently operational. Planning segments and their associated cleaning objects can be assigned to specific routes.

Key planning metrics such as capacity, such as the length of the cleaning route, are determined as necessary for each planning scenario. Once you have explored multiple variants and determined the optimal planning scenario, simply activate it on the designated key date. Routes are automatically modified or new routes are created, and cleaning objects are assigned to service cycles.

Our solution is also used by some customers to clean sinkholes. To accomplish this, corresponding cleaning objects are created in the system, along with one-time or recurring orders for them. For route planning, we offer both district planning for long-term view, especially with many regular orders, and short-term planning.


The scheduling display is designed as a Gantt chart, revealing an overview of assigned and unassigned staff to each crew/vehicle.  Easily allocate employees to the respective vehicles. Access SAP PM (for vehicles) and SAP HCM (for employees) to retrieve resource availability data directly.

Logistical Execution

We provide the option to integrate mobile devices used by drivers or on-board computers of vehicles with SAP's back-office solution. This fosters real-time communication and data collection while decisively enhancing the efficiency of your fleet utilization and cost transparency. Urgent adjustments can be sent directly to the driver's mobile device, allowing for swift responses to unforeseen circumstances in your logistical processes. Furthermore, drivers can precisely record each order fulfillment whilst on the road, and also capture photos or procure digital signatures. Integrate PROLOGA's mobile order management with additional data sources on the vehicle (telematics, scales, etc.). This thorough documentation enables precise and efficient invoicing, creating the basis for additional automatic operational optimizations.

Furthermore, the driver has access to features including digital recording of working hours and map-based navigation.

In addition to storing relevant work processes and fleet performance data, mobile order processing enables performance-based billing and complete transparency of performance status to both residents and customers.

Municipal Billing

Billing for solid waste services proves challenging due to the high volume of service location changes that require accurate and efficient processing for correct billing.

PROLOGA's solution offers guided processes for creating or changing service locations, enabling employees to quickly and easily process them through different applications (move-in, move-out, move-in). Changes and additional logistical requirements, such as ordering additional cleaning services, will automatically generate corresponding notifications.

These notifications can be easily and efficiently generated at the beginning of the year, in case of changes, as well as at the end of the year and when invoicing. PROLOGA's solution allows for a simulation of billing documents. It also enables the mapping and processing of different statutes and price adjustments within the same system.

This leads to considerable savings in workload, ranging from managing regulations and pricing adjustments to handling extensive updates to service locations via automated follow-up procedures, as well as generating notifications and invoices via direct integration with SAP S/4HANA and SAP S/4HANA Sales.

Legal documentation and material flow management

Several partners participate in the waste disposal process and must demonstrate that the waste shipment and disposal are environmentally sound and permissible. The primary element is the disposal certificate which serves as the responsible declaration of the waste producer and includes information on the waste's origin, composition, acceptance declaration from the disposal company, and confirmation from the authority responsible for the disposal facility. On an accompanying shipment bill, the waste composition can be recorded using a declaration analysis, among other methods.

The verification responsibilities of each party result in a significant amount of work. SAP S/4HANA for Waste and Recycling, environmental services add-on by PROLOGA, allows you to handle the growing intricacies of verification procedures. Based on the detailed mapping of material flows and services, you can provide customers or authorities with information at any time.

The evaluation of this data ensures complete transparency. Updating the processes and quantities provided to corresponding disposal partners and verification procedures yields a comprehensive set of figures that can be utilized further. Additionally, the SAP solution ensures compliance with basic or legal requirements, including verification statistics and waste balances.

Intelligent Process Integration

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The material inspection function enables the monitoring and documentation of both quality and quantity of material inputs and outputs at the plant. Collected data can be utilized for taking material samples when necessary, due to customer agreements or official requirements.

The SAP solution covers all essential inventory management processes. Besides the general inventory management of collected materials, specific material requirements can be planned and documented in preparation for future sales or production processes. The scale module ensures that all data is up to date.

Schedule appointments for inspecting and servicing vehicles, and containers ranging from routine checks to predictive maintenance. The industry solution's operational logistics planning automatically incorporates information on vehicle availability from this module.

Additionally, the SAP solution provides comprehensive transparency for managing your container inventory, including which container belongs to which business partner. A history can be obtained at the container type level or even at the individual container level using the container ID number.

Support your employees wherever and however they work with SAP solutions for core HR functions, payroll, time and attendance, benefits administration, and HR service delivery. The industry solution's operational logistics planning automatically utilizes employees' availability information from this module for streamlined processes.

The SAP solution offers thorough production planning and control for recycling collected materials as secondary raw materials and using them as input for processing or production.

A complete SAP controlling solution is also integrated directly to provide all necessary operational data and information. This ensures reports, statistics, and analyses remain current with direct access to data from business operations.

SAP's technology allows seamless integration of IoT data. For instance, data gathered from fill level sensors can be directly interfaced with SAP's industry solution, automating order management and logistics planning. This approach is ideal for complex requirements as it reduces manual effort while enhancing efficiency.


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